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Cafe Loyalty Program Messages

Writes short, friendly messages to your loyalty members, such as a welcome, a progress update, a reward earned, a reward about to expire, or a "we miss you" note.

CafeFood and Drink✓ Checkedv1.0

Before and after

BEFORE · what the owner typed
Cafe is Dawnford Coffee House, 327 Cedarford St, Lockcrest. Phone 234-555-0156. Open 7am to 3pm every day. Loyalty program is a paper stamp card, one stamp per drink, any size. 8 stamps gets a free drink up to a large. Stamp cards are good for 6 months from the first stamp. Please do 4 texts: 1. Trevor Price just signed up today, first stamp, loves oat milk lattes. 2. Vanessa Rocha has 6 stamps, usually gets an iced americano. 3. Vernon Sanders has a full card of 8, never came in to claim it. Card started March 3 and expires September 3. 4. Violet Silva used to come every week but we haven't seen her since January. Last order was always a cinnamon cortado. Want a soft win-back, no pressure. I want to give her a bonus stamp on her next visit, just this month, ask for it by name. Text her from Troy Reid, my manager.
AFTER · what the skill produced

Text 1 for Trevor
Hi Trevor, welcome to the Dawnford Coffee House rewards card! Your first stamp is on the card. Collect 8 and your next drink is free, up to a large. We are at 327 Cedarford St, open 7am to 3pm every day.

Text 2 for Vanessa
Hi Vanessa, you have 6 stamps on your Dawnford Coffee House card, so you are just 2 drinks away from a free one, up to a large. Your iced americano is waiting whenever you are ready. We are open 7am to 3pm every day at 327 Cedarford St.

Text 3 for Vernon
Hi Vernon, good news from Dawnford Coffee House: your stamp card is full with 8 stamps, so you have a free drink waiting, up to a large. Your card runs through September 3, so bring it in any day between 7am and 3pm and we will happily make it. Questions? Call us at 234-555-0156.

Text 4 for Violet
Hi Violet, it's Troy Reid from Dawnford Coffee House. We have missed you and your cinnamon cortado, and if you stop by this month, ask for the bonus stamp by name and we will add it to your card. We are at 327 Cedarford St, open 7am to 3pm every day.

Questions for the owner

  • Text 4: Should the bonus stamp be mentioned with a specific end date for the month, such as the last day of the month?
  • Text 4: Does Violet still have a card from before, or should we give her a new one? Her stamp count was not provided.
  • Do you want an opt-out line at the end of each text? Please confirm the local rules for marketing texts with a qualified professional.

What it does

Writes short, friendly messages to your loyalty members, such as a welcome, a progress update, a reward earned, a reward about to expire, or a "we miss you" note. Each message uses only your real program rules and sounds like your cafe.

Use it when: Use when a cafe owner needs to write loyalty program messages for customers, such as: welcome to the rewards program, points or stamp card updates, reward earned, reward expiring, a win-back note for regulars who stopped coming, or "write a text or email for my loyalty members."

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