Carpet Fiber to Safe Cleaning Method
Takes what your technician knows about each carpet or rug (tags, test results, or a best guess) and matches it to your own shop's cleaning rules for that fiber.
Before and after
Fiber and Cleaning Plan
Customer: Josephine Coleman, 2679 Lindenleigh St, Millford
Business: Northleigh Carpet Care, 312-555-0144
Technician: Javier Ayers
Living room, about 320 sq ft
- Fiber: 80% wool, 20% nylon blend
- How identified: Confirmed, from the sample tag on the closet offcut
- Method: Wool blend rule. pH-neutral cleaner only, low-moisture method, water no hotter than 120F, no oxygen bleach, run fans to speed drying.
- Technician's stain notes: red wine stain by the sofa, hairball spots near the window. We cannot promise either will come out fully.
Main bedroom, about 180 sq ft
- Fiber: Nylon
- How identified: Likely, from Javier's burn test (the fibers melted and formed a hard bead). There is no tag.
- Method, use if confirmed: Hot water extraction, with mild alkaline pre-spray if needed.
- Verify: Javier should run one more test on a fiber sample from a second hidden spot before cleaning.
- Technician's notes: traffic lane by the bed.
- Reminder: a burn test was used here, so follow your own safety practices when running the second test.
Stairs, 14 steps
- Fiber: Not identified. Javier thinks olefin loop berber because it feels waxy, but it was not tested.
- Method: None assigned yet. The fiber needs to be identified first, such as with a small fiber sample from a hidden spot on the stairs, before we choose a method.
Den rug, about 40 sq ft (5 by 8)
- Fiber: Viscose
- How identified: Confirmed, from the tag on the back of the rug
- Method: Never wet clean. Dry compound only, after a test spot.
- Technician's notes: pale watermark-looking spot in the middle. We cannot promise it will improve.
Summary: 4 areas. 2 Confirmed (living room, den rug), 1 Likely (main bedroom), 1 Not identified (stairs). 2 + 1 + 1 = 4.
Note for Josephine
Hi Josephine, thank you for having us out. Here is what we found. Your living room carpet is a wool and nylon blend, so we recommend a gentle, low-moisture clean with a pH-neutral cleaner and fans to help it dry. We recommend the bedroom be cleaned with hot water extraction once we confirm the fiber with one more test. Your den rug is viscose, so we recommend dry compound cleaning only, with no water, after a small test spot. We still need to identify the stair carpet before we choose a method for it. We will do that with a small fiber sample from a hidden spot. We cannot promise the wine stain, the hairball spots, or the mark on the den rug will come out fully, but we will do our best. Questions? Call us at 312-555-0144. Northleigh Carpet Care
Questions for the owner
- Reminder: please follow the cleaner's product label and the carpet maker's care instructions on every area, and confirm any warranty or local requirement yourself. We have not stated one here.
- What are the price and the appointment date for this job?
- Which dry compound product do you use on the den rug?
- Do you want the customer to sign anything before the dry compound test spot on the viscose rug?
- If the stair fiber turns out to be something not in your rules, how do you want it handled?
What it does
Takes what your technician knows about each carpet or rug (tags, test results, or a best guess) and matches it to your own shop's cleaning rules for that fiber. It gives you a clear plan for each area and a short note for the customer.
Use it when: Use when a carpet cleaning business needs to turn a carpet or rug fiber label, burn test result, or technician guess into the safe cleaning method for each area, such as: what fiber is this, how do we clean this carpet, is this wool or nylon, or write up the cleaning plan.