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Reply to a Parent's Enrollment Inquiry

Turns a parent's message asking about enrollment into a warm, clear reply that answers every question they asked, uses only the information you give, and suggests a next step such as a tour.

DaycareKids and Education✓ Checkedv1.0

Before and after

BEFORE · what the owner typed
Parent texted me: 'Hi, my name is Selma Dean. I have a 2 year old son, Sanjay, and I need care starting around the first of next month, Monday to Friday. Do you have room? How much is it a week? Do you feed them lunch? Can we come see the place?' I'm Serena Drake, director at Windbank Little Learners Daycare, 5189 Whitebank St, Honeybank. Phone 206-555-0134. We do have one opening for a 2 year old, full time Monday to Friday. Full time is $310 a week. We serve lunch and two snacks every day, included in the price. We are open 7:00 am to 5:30 pm. Tours are Tuesday and Thursday at 10:00 am or 4:30 pm. Registration fee is $75, and I want to mention that. Sorry, I'm not sure about the start date, I'll have to check. Also she asked nothing else.
AFTER · what the skill produced

Hi Selma,

Thank you for reaching out to Windbank Little Learners Daycare, and it's nice to meet you and Sanjay!

Yes, we do have an opening for a 2 year old, full time Monday to Friday. Full time care is $310 a week. Lunch and two snacks every day are included in that price. We are open 7:00 am to 5:30 pm. There is also a registration fee of $75.

We would love to show you around. Tours are Tuesday and Thursday at 10:00 am or 4:30 pm. Just let me know which time works best for you and I'll get you on the schedule. You can also call me any time at 206-555-0134.

I'm checking on the exact start date and will get back to you on that.

Warmly,
Serena Drake
Director, Windbank Little Learners Daycare
5189 Whitebank St, Honeybank
206-555-0134

Questions for the owner

  • Can you confirm the start date you can offer for Sanjay, since Selma asked about around the first of next month?
  • Is the registration fee due at the time of enrollment or at the tour? Add it to the reply if you want it explained.

What it does

Turns a parent's message asking about enrollment into a warm, clear reply that answers every question they asked, uses only the information you give, and suggests a next step such as a tour.

Use it when: Use when a daycare owner or director needs to reply to a parent's enrollment inquiry, such as "reply to this parent," "someone wants to enroll their kid," "answer this email about openings," or "write back about our waitlist."

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