Stain Report from Customer Description and Fabric Type

Takes what the customer says about a stain, plus the fabric and garment details, and writes a clear stain report.

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Before and after

BEFORE · what the owner typed

Customer Nicole Eaton dropped off 3 things at Elkland Dry Cleaners, ticket 4471. Phone 267-555-0198. 1. Ivory silk blouse, label says dry clean only. She says red wine on the front near the left cuff, happened Saturday night, she dabbed it with club soda and a paper towel. 2. Navy wool blazer, label dry clean only. Greasy spot on right lapel, she thinks salad dressing, about a week old, didn't try anything. 3. Light gray cotton pants, label machine wash cold. Spot on the right knee, she has no idea what it is, been there a few weeks, she ran it through a hot wash and dryer already. We plan to try spot treatment on all of them before cleaning. Ready Thursday. Pricing for the blazer and pants is cleaning only, no extra stain fee. Silk blouse she needs to hear about risk because silk can ring. Shop number is 267-555-0199.

AFTER · what the skill produced

Stain Report for Nicole Eaton
Ticket 4471, Elkland Dry Cleaners

Hi Nicole, thank you for trusting us with your items. Here is what you told us and what we plan to do for each one.

Garment 1: Ivory silk blouse

Care label: dry clean only
Stain: customer says red wine
Location: front, near the left cuff
Age: since Saturday night
Already tried: dabbed with club soda and a paper towel
Risk notes: silk is a delicate fabric, and you told us the spot was dabbed with club soda and a paper towel, which we note because it can affect the result. We also want you to know that silk can ring, meaning a visible mark can remain around the treated area.
Our plan: spot treatment before cleaning

Garment 2: Navy wool blazer

Care label: dry clean only
Stain: customer says greasy spot, thinks salad dressing
Location: right lapel
Age: about a week
Already tried: nothing
Risk notes: none noted beyond the age of the stain
Our plan: spot treatment before cleaning. Cleaning only, with no extra stain fee.

Garment 3: Light gray cotton pants

Care label: machine wash cold
Stain: unknown, customer unsure
Location: right knee
Age: a few weeks
Already tried: a hot wash and the dryer
Risk notes: the stain went through a hot wash and the dryer, which we note because heat can affect how a stain responds
Our plan: spot treatment before cleaning. Cleaning only, with no extra stain fee.

What to expect: Results depend on the stain, the fabric, and how long it has been there. We recommend treating every stain listed above, and we will do our best on each one, but we cannot promise any stain will come out completely.

Next step: Your items will be ready Thursday. If you have questions or want to change anything before then, call us at 267-555-0199. We have your number as 267-555-0198.

Questions for the owner

Is there a price for the silk blouse? None was given.
Does the shop have a written policy on damage or results to add to this report? None was given. Please confirm any legal wording locally before adding it.

What it does

Takes what the customer says about a stain, plus the fabric and garment details, and writes a clear stain report. It records what the customer told you, what staff saw, and what the shop plans to try, without promising the stain will come out.

Use it when: Use when a dry cleaner needs to turn a customer's description of a stain and the fabric type into a stain report for the garment tag and the customer, such as: write up this stain, stain report, what did the customer say about this spot, or note the stain on the ticket.