Frozen and Paused Membership Tracker with Reactivation Nudges

Turns the owner's list of frozen and paused members into a clear tracker showing who is on hold, when each hold ends, and who needs a nudge now.

Gym or fitness studioHealth and Wellness✓ Checkedv1.0

Before and after

BEFORE · what the owner typed

Today is March 10. Gym is Deerstead Fitness, 5384 Claystead St, Frosthaven. Texts go out from the front desk number 330-555-0138, signed "Marisol at Deerstead". wait I mean sign them "the Deerstead team". Nudge window is 14 days before a hold ends. my freeze list: Joel Mansour, unlimited, froze Jan 5, back Mar 20, he's traveling for work John Molina, frozen Feb 1, ends Feb 28, bad shoulder (surgery) Jolene Oduya, unlimited, froze Dec 15, open ended, new baby Jordan Pena, froze Mar 1, ends May 1, tight on money right now Jorge Rhodes, froze Jan 20, ends Mar 31, moving Joseph Schaefer, froze Feb 10, ends Mar 24, knee rehab Freeze fee waived on return for anyone who books within a week of their end date. No other offers.

AFTER · what the skill produced

Summary: 6 members on hold. 1 overdue, 2 ending soon, 2 still on hold, 1 open ended.

Overdue

John Molina: froze Feb 1, hold ended Feb 28, 10 days past the end date (shoulder surgery)
Nudge: Hi John, this is the Deerstead team. Your hold ended on Feb 28, and we hope your recovery is going well. Whenever your doctor says you are ready, reply here and we will help you get back on the schedule.

Ending soon

Joel Mansour: froze Jan 5, ends Mar 20, 10 days left (work travel)
Nudge: Hi Joel, this is the Deerstead team. Your hold ends on Mar 20, so reply with a day that works and we will book your first session back. Your freeze fee is waived if you book within a week of Mar 20.
Joseph Schaefer: froze Feb 10, ends Mar 24, 14 days left (knee rehab)
Nudge: Hi Joseph, this is the Deerstead team. Your hold ends on Mar 24, and we hope the rehab is going well, so please check with your own doctor or physical therapist about returning, then reply to book. Your freeze fee is waived if you book within a week of Mar 24.

Still on hold

Jorge Rhodes: froze Jan 20, ends Mar 31, 21 days left (moving). Nudge due on Mar 17.
Jordan Pena: froze Mar 1, ends May 1, 52 days left (budget)

Open ended

Jolene Oduya: froze Dec 15, open ended, 85 days frozen so far (new baby)
Nudge: Hi Jolene, this is the Deerstead team. Congratulations again, and we hope you and the baby are doing well. When you feel ready, reply here and we can talk about a restart date that fits your life.

Questions for the owner

Do you want these nudges sent by text or by email?
The front desk number 330-555-0138 was given; do you want it added to messages, or is replying by text enough?
Do you want a nudge to go to Jordan Pena before May 1, and if so how many days ahead?
Should the freeze fee waiver be mentioned to John Molina and Jolene Oduya, or only to members with a firm end date?

What it does

Turns the owner's list of frozen and paused members into a clear tracker showing who is on hold, when each hold ends, and who needs a nudge now. Then writes a short, friendly reactivation message for each member who is due one.

Use it when: Use when a gym or fitness studio needs to track frozen or paused memberships and write reactivation nudges, such as: who is on hold, who is coming back, who is due a check-in, or write a message to bring frozen members back.