Rebooking and No-Show Messages
Writes short, friendly messages to salon clients who missed an appointment, cancelled at the last minute, or are due for their next visit.
Before and after
Rita Noble - no-show
Hi Rita, it's Regina at Clovercrest Hair Studio. We missed you at your 10am cut and color yesterday. We'd love to get you rebooked and have Thursday at 2pm or Friday at 10am open. Just reply here to pick one. - Regina
Richard Morse - late cancel
Hi Richard, it's Regina at Clovercrest Hair Studio. Thank you for letting us know this morning, and we hope you feel better soon. We can fit you in Friday at 10am or Saturday at 11am. Reply here with the one you'd like. - Regina
Robin Payne - due to rebook
Hi Robin, it's Regina at Clovercrest Hair Studio. Rodney recommends a toner refresh at 8 weeks after your balayage, which is about 3 weeks from now. Which days work best for you? Reply here and we'll find you a time. - Regina
Robert Osborn - no-show, third miss
Hi Robert, it's Regina at Clovercrest Hair Studio. We missed you at your appointment, and to rebook our policy is a $25 deposit, which is applied to your service. We have Thursday at 2pm, Friday at 10am, or Saturday at 11am open, so reply here and we'll get you set up. - Regina
Questions for the owner
- What day was Robert Osborn's missed appointment, and what service was it for? We left the day out of his message.
- What service was Richard Morse booked for? We left it out of his message.
- How should Robert pay the $25 deposit (in person, by phone, or online)?
- Which dates are open for Robin Payne in her 8-week window? No open times were given for that week.
What it does
Writes short, friendly messages to salon clients who missed an appointment, cancelled at the last minute, or are due for their next visit. Each message is kept warm, gets the client back on the books, and states the salon's policy only when the owner has given it.
Use it when: Use when a hair salon needs short texts or emails to clients who no-showed, cancelled late, or are due to rebook, such as: write a no-show text, message this client to rebook, or reach out to people who missed appointments.