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Rebooking and No-Show Messages

Writes short, friendly messages to salon clients who missed an appointment, cancelled at the last minute, or are due for their next visit.

Hair salonBeauty and Personal Care✓ Checkedv1.0

Before and after

BEFORE · what the owner typed
Regina here, Clovercrest Hair Studio, 8051 Brightcrest Ave in Lynnbrook. need texts to go out today. Rita Noble no showed her 10am cut and color yesterday, didnt call, first time. Richard Morse called at 8 this morning to cancel his 9am, hes sick, wants to rebook. Robin Payne had balayage with Rodney Pollard 5 weeks ago, Rodney says toner refresh recommended at 8 weeks. Robert Osborn no showed again, 3rd time. our policy is deposit required to rebook, deposit is $25 and its applied to the service. Openings: Thu 2pm, Fri 10am, Sat 11am. They book by replying to the text. Sign them Regina.
AFTER · what the skill produced

Rita Noble - no-show
Hi Rita, it's Regina at Clovercrest Hair Studio. We missed you at your 10am cut and color yesterday. We'd love to get you rebooked and have Thursday at 2pm or Friday at 10am open. Just reply here to pick one. - Regina

Richard Morse - late cancel
Hi Richard, it's Regina at Clovercrest Hair Studio. Thank you for letting us know this morning, and we hope you feel better soon. We can fit you in Friday at 10am or Saturday at 11am. Reply here with the one you'd like. - Regina

Robin Payne - due to rebook
Hi Robin, it's Regina at Clovercrest Hair Studio. Rodney recommends a toner refresh at 8 weeks after your balayage, which is about 3 weeks from now. Which days work best for you? Reply here and we'll find you a time. - Regina

Robert Osborn - no-show, third miss
Hi Robert, it's Regina at Clovercrest Hair Studio. We missed you at your appointment, and to rebook our policy is a $25 deposit, which is applied to your service. We have Thursday at 2pm, Friday at 10am, or Saturday at 11am open, so reply here and we'll get you set up. - Regina

Questions for the owner

  • What day was Robert Osborn's missed appointment, and what service was it for? We left the day out of his message.
  • What service was Richard Morse booked for? We left it out of his message.
  • How should Robert pay the $25 deposit (in person, by phone, or online)?
  • Which dates are open for Robin Payne in her 8-week window? No open times were given for that week.

What it does

Writes short, friendly messages to salon clients who missed an appointment, cancelled at the last minute, or are due for their next visit. Each message is kept warm, gets the client back on the books, and states the salon's policy only when the owner has given it.

Use it when: Use when a hair salon needs short texts or emails to clients who no-showed, cancelled late, or are due to rebook, such as: write a no-show text, message this client to rebook, or reach out to people who missed appointments.

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