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Part Photo or Description to Matching Replacement Part

Takes what a customer brings in, a photo description, measurements, or a rough explanation, and turns it into a clear match to replacement parts the store carries.

Hardware storeRetail✓ Checkedv1.0

Before and after

BEFORE · what the owner typed
Georgia Mahmoud came into Brightmont Hardware on Ashmont St in Finchgate. Brought in a broken piece from her kitchen faucet, a Lindqvist Fjord pull-down faucet. Plastic and brass, little cylinder about 2 inches long, cracked at one end, looks like it clips the hose to the spray head. Says the hose end screws on. Didn't see numbers on it. Gina Mercer at the counter looked in the back. We have: Hose Connector Kit, brass, SKU 44102, $11.49, aisle 6 bin C. Universal Faucet Spray Head Adapter, SKU 44117, $8.99, aisle 6 bin D. Plumber's tape, SKU 30015, $2.29, aisle 6 bin A. Georgia still has the cracked part with her. Gina says the store is open till 7. Phone is 312-555-0196.
AFTER · what the skill produced

Hi Georgia, thanks for coming in to Brightmont Hardware. From what you described, the cracked piece is likely the hose connector that joins your Lindqvist Fjord faucet's pull-down hose to the spray head. We recommend holding your old part next to the options below at the counter before you buy, since we matched this from your description and not from a number or measurement.

Our best match is the Hose Connector Kit, brass, $11.49, in aisle 6 bin C. We also have the Universal Faucet Spray Head Adapter, $8.99, in aisle 6 bin D. If you have questions, call us at 312-555-0196.

Staff match summary

  • Part identified: Likely a hose connector for a pull-down faucet, joining the hose to the spray head
  • Facts given: Plastic and brass, about 2 inches long, cracked at one end, hose end screws on, no visible numbers, from a Lindqvist Fjord pull-down faucet
  • Still needed: Thread size, exact length, and whether the connector matches the spray head end (compare against the old part at the counter)
  • Best match: Hose Connector Kit, brass, SKU 44102, $11.49, aisle 6 bin C. It is brass and made to connect a hose, which fits the description. Check that the thread matches the old part.
  • Alternates: Universal Faucet Spray Head Adapter, SKU 44117, $8.99, aisle 6 bin D. It may fit the spray head end, but check whether it also fits the hose side.
  • Also recommended: Plumber's tape, SKU 30015, $2.29, aisle 6 bin A

Questions for the owner

  • Does the Hose Connector Kit come with the parts for both ends, or only one?
  • Does the store want a note on whether the Universal Faucet Spray Head Adapter has been tested on the Lindqvist Fjord brand?

What it does

Takes what a customer brings in, a photo description, measurements, or a rough explanation, and turns it into a clear match to replacement parts the store carries. It lists what the part is, what to confirm before the customer buys, and the best options in stock.

Use it when: Use when a hardware store needs to match a customer's broken or worn part, from a photo description or the customer's own words, to a likely replacement part, such as "what fits this," "find me a replacement for this," "customer has a broken faucet part," or "match this to something on our shelves."

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