Contact Lens Reorder Reminders

Works out when each contact lens patient will run out of lenses, flags anyone whose prescription has expired, and writes a short reminder for each patient in the practice's voice.

OptometristHealth and Wellness✓ Checkedv1.0

Before and after

BEFORE · what the owner typed

Today is March 3, 2025. We're Heronwell Eye Care, 313 Glenwell St, Meadowhollow, phone 336-555-0189. Patients to remind: Melissa Gamble, Clariti 1 day toric dailies, 90 lenses per box, she took 2 boxes per eye, picked up Sept 10 2024, Rx expires Nov 14 2025, prefers email. Miguel Gross, two week lenses, 6 per box, took 1 box per eye, picked up Dec 18 2024, Rx expired Feb 20 2025, prefers text. Molly Hicks, monthly lenses, 3 per box, 1 box per eye, picked up Dec 5 2024, Rx expires Aug 29 2025, prefers text, she told Michelle Gomez at the front desk last visit that her eyes felt scratchy by evening. Reorder by phone or in person. Sign off as Michelle Gomez, front desk.

AFTER · what the skill produced

Staff summary (today: March 3, 2025)

Molly Hicks. Monthly lenses, 3 lenses per eye, so 90 days. Picked up December 5, 2024. Estimated run-out: March 5, 2025 (2 days left). Prescription expires August 29, 2025. Status: ready to reorder. Contact by text.
Melissa Gamble. Clariti 1 day toric, 2 boxes of 90 per eye, so 180 days. Picked up September 10, 2024. Estimated run-out: March 9, 2025 (6 days left). Prescription expires November 14, 2025. Status: ready to reorder. Contact by email.
Miguel Gross. Two week lenses, 6 lenses per eye, so 12 weeks or 84 days. Picked up December 18, 2024. Estimated run-out: March 12, 2025 (9 days left). Prescription expired February 20, 2025. Status: exam needed first. Contact by text.

Text to Molly Hicks
Hi Molly, Michelle Gomez at Heronwell Eye Care here. Your monthly lenses should run out around March 5, so we recommend reordering now at 336-555-0189 or at 313 Glenwell St, and please tell us how your eyes have been feeling (you mentioned scratchiness) so the doctor can follow up. For eye pain, sudden redness, or vision changes, call us right away or seek urgent care.

Email to Melissa Gamble
Subject: Time to reorder your Clariti 1 day toric lenses

Hi Melissa,

This is Michelle Gomez at Heronwell Eye Care. Based on your September 10 pickup, your Clariti 1 day toric lenses should run out around March 9. We recommend reordering now. You can call us at 336-555-0189 or stop by our office at 313 Glenwell St, Meadowhollow. Your prescription is current through November 14, 2025. If you have eye pain, sudden redness, or vision changes, please call us right away or seek urgent care.

Michelle Gomez
Heronwell Eye Care

Text to Miguel Gross
Hi Miguel, Michelle Gomez at Heronwell Eye Care here. Your prescription expired on February 20, 2025 and your lenses should run out around March 12, so we recommend booking an exam now at 336-555-0189. For eye pain, sudden redness, or vision changes, call us right away or seek urgent care.

Status count: 3 patients. 2 ready to reorder, 1 exam needed first.

Questions for the owner

What are the office hours to include in the messages?
Can lenses be shipped to patients, and is there an online ordering link?
Which exam times are open this week for Miguel Gross?
Should the messages name the doctor?

What it does

Works out when each contact lens patient will run out of lenses, flags anyone whose prescription has expired, and writes a short reminder for each patient in the practice's voice. Handles one patient or a whole list.

Use it when: Use when an optometry practice wants to remind contact lens patients to reorder before they run out, such as "who needs contact lenses soon," "send reorder reminders," or "write the contact lens refill texts."