Follow-Up Visit Reminders
Turns the owner's scheduling notes into a clear reminder message for each customer with a follow-up visit coming up.
Before and after
Here are your three reminders. I wrote them as texts.
June Gordon, 6339 Flintbury St, Crestbrook
Hi June, this is Goldbury Pest Control. Your roach bait check is Thursday the 19th, between 9 and 11 AM, at 6339 Flintbury St, and someone needs to be home. Please clear food and dishes from the counters under the sink and keep Quibble in another room. We recommend keeping this visit, and to reschedule call 206-555-0184.
Justin Hale, 6718 Gablebury Ave, Crestbrook
Hi Justin, this is Goldbury Pest Control. Your follow-up inspection after the wasp nest removal is Friday the 20th, between 1 and 3 PM, at 6718 Gablebury Ave. You do not need to be home, since we can do the outside, and we will use the side gate. To reschedule, call us at 206-555-0184.
Karen Hatfield, 6718 Flintbury St, Crestbrook
Hi Karen, this is Goldbury Pest Control. We will be at 6718 Flintbury St on Monday the 23rd in the morning to check and remove the 6 snap traps we set in your garage and attic. We recommend keeping this visit. To reschedule, call us at 206-555-0184.
3 reminders written.
Questions for the owner
- Karen Hatfield: What is the exact morning arrival window for Monday the 23rd? Does she need to be home, and is the garage and attic access open?
- Karen Hatfield: She asked about glue boards. Please tell me what to say, or reply to her directly. I did not answer it in the reminder.
- June Gordon: You mentioned her cat, Quibble. Please confirm any product and reentry questions with the product label or a licensed applicator. I did not answer them in the reminder.
- Justin Hale: Is the follow-up inspection at the nest location only, or should anything else be mentioned?
- Your note listed Karen's number as 206-555-0185. Should the reminder go to that number? I did not put it in her message.
What it does
Turns the owner's scheduling notes into a clear reminder message for each customer with a follow-up visit coming up. It tells the customer what the visit is for, when it is, what to do before the visit, and how to reach the company. It handles one customer or a whole list.
Use it when: Use when a pest control company needs to remind customers about a follow-up visit, such as "remind them about their follow-up," "write a reminder for the re-treatment," "send a reminder for the bait check," or "text the customers who have visits coming up."