Drain Cleaning and Camera Inspection Report for the Customer

Turns a plumber's drain cleaning notes and camera inspection findings into a plain English report the customer can read and understand.

PlumberHome Services and Trades✓ Checkedv1.0

Before and after

BEFORE · what the owner typed

report for Valerie Wall, 3136 Olivevale St, Owlhill. we're Quarryvale Plumbing, 336-555-0126. Tobias Swanson did it today. she called cause kitchen sink and the washer standpipe backing up, slow for weeks. snaked main line from the cleanout in the front yard w/ the cable machine, pulled out a bunch of roots, got it flowing. ran camera after. 0 to 22 ft clean, cast iron to clay? no, it's all clay. at 23 ft roots coming in thru a joint, light-moderate, we cut it. at 41 ft a joint offset about half the pipe wall, roots starting there too. at 58 ft there's a belly, standing water about 6 ft long, camera could see through it. 75 ft to the city tap looked ok. no cracks seen. we saved the video, can email it. rec hydro jet to clean the roots out and spot repair at 41 ft. didn't price it yet. she asked if the belly is going to be a problem, we don't know, would need a locate and a look at slope.

AFTER · what the skill produced

Quarryvale Plumbing, Service Report
Customer: Valerie Wall
Property: 3136 Olivevale St, Owlhill
Technician: Tobias Swanson

Hi Ms. Wall, thank you for calling us about the kitchen sink and washer standpipe backing up. Here is what we found and what we did.

Your complaint: Both drains had been slow for weeks. Your main line is now flowing again after today's work.

What we did: Tobias cleaned your main sewer line using a cable machine, working from the cleanout in your front yard. He pulled out a large amount of roots and got the line flowing. After that, he ran a camera through the line to see its condition.

What the camera showed (distances are from the cleanout):

0 to 22 feet: The pipe is clay and looked clean.
23 feet: Roots were growing in through a joint. They were light to moderate. We cut them back.
41 feet: A joint is offset by about half the thickness of the pipe wall, and roots are starting to grow in at that spot.
58 feet: There is a belly, a low spot in the pipe, about 6 feet long where water was standing. The camera could see through it.
75 feet to the city tap: This section looked okay.
We saw no cracks in the line.

Recommended now

Offset joint at 41 feet with roots starting to enter. We recommend a spot repair at this joint, because roots are already getting in at the offset.

Also recommended

Roots at 23 feet. They were light to moderate, and we cut them today. We recommend hydro jetting to clean the roots out of the line more thoroughly.
The belly at 58 feet. Standing water sits in a low spot about 6 feet long. We recommend a locate and a look at the slope of the pipe, because we do not know yet whether it will cause trouble.

Checked and good

The clay pipe from 0 to 22 feet, the section from 75 feet to the city tap, and no cracks seen anywhere in the line.

Video: We saved the camera video and can email it to you.

Next steps: We have not priced the jetting or the spot repair yet. Please call us at 336-555-0126 and we will go over the options with you. Any item you decide to decline or put off, we will note as your decision.

Questions for the owner

What is the price for hydro jetting and for the spot repair at 41 feet?
What email address should we send the video to?
Do you want to offer a locate and slope check for the belly, and at what price?

What it does

Turns a plumber's drain cleaning notes and camera inspection findings into a plain English report the customer can read and understand. It covers what was done, what the camera showed, and what the shop recommends next.

Use it when: Use when a plumber needs to turn drain cleaning notes and camera inspection findings into a clear report for the customer, such as: write up the camera inspection, explain the drain findings to the customer, or make a report for the sewer line job.