Print Job Specs Intake
Turns a customer's request, however messy, into one clear job specs sheet the press, finishing, and front counter can all work from.
Before and after
JOB SPECS SHEET
Customer
- Name: Cheryl Scott
- Business: Crestdale Bakery, 497 Claydale St, Marshbury
- Phone: 216-555-0186
- Email: Missing
- Pickup or delivery: Pickup (Confirmed)
- Needed by: the 14th, for the customer's grand opening (customer's date, not a shop promise)
- Order taken by: Claude Strong at the counter
Item 1: Menus
- Product: Tri-fold menu (Confirmed)
- Quantity: Missing (customer said "I think 200", needs to confirm)
- Finished size: Missing
- Paper: "Heavy paper" (Missing: exact stock and weight)
- Colors: Full color (Confirmed)
- Sides: Both sides (Confirmed)
- Finishing: Tri-fold (Confirmed). Any other finishing: Missing
- Artwork: Customer has a file from her nephew, program and file type unknown (Missing)
- Quote given: $412 (from the owner)
- Proof approval: Missing
Item 2: Business cards
- Product: Business cards, same layout for two people (Confirmed)
- Quantity: 500 (Confirmed). Missing: whether that is 500 total or 500 for each person
- Names on cards: Cheryl Scott and Christian Silva (Confirmed)
- Phone for Christian Silva: 216-555-0187 (Confirmed)
- Titles, email, and address to print: Missing
- Size, paper, colors, sides, finishing: Missing
- Artwork: Design help needed from the shop (Confirmed)
- Quote given: None yet
- Proof approval: Missing
Notes that may affect price or schedule
- Card design work is needed, which may add design time and cost.
- The customer wants the logo pink to exactly match her sign. Flag for the owner before promising any color match.
- The menu file's source is unknown, so it may need checking or fixes before it can print.
- The customer's deadline is the 14th for both items.
Next steps
- Call Cheryl Scott at 216-555-0186 with the questions below.
- Get and check the menu file.
- Price the business cards and design time once specs are in.
- Send proofs and get approval before anything goes to press.
Questions for the customer
- What finished size do you want for the menu, and which paper do you prefer?
- Is the menu quantity 200 for sure?
- What program or file type is the menu file? Can you send it to us?
- Are the 500 cards a total, or 500 for each of you?
- What titles, email, and address should go on the cards, and do you have a size, paper, and finish in mind?
- Do you have the pink color name or a printed sample from your sign for us to compare?
- What is the best email for sending proofs, and who will approve them?
Questions for the owner
- Should the 500-card quantity be priced as a total or per person until Cheryl answers?
- How do you want to handle the exact pink match request?
- What is the design fee for the business cards?
- Can the shop meet the 14th for both items?
What it does
Turns a customer's request, however messy, into one clear job specs sheet the press, finishing, and front counter can all work from. It also lists exactly what is still missing so nothing gets printed on a guess.
Use it when: Use when a print shop needs to turn a customer's request, phone notes, email, or messy job description into a complete job specs sheet, such as "write up this job," "get the specs for this order," or "what do we still need from the customer."