Donation Intake Guidelines

Turns the store's own donation rules into clear guidelines for donors, or into a short answer for a donor who asks about specific items.

Thrift storeRetail✓ Checkedv1.0

Before and after

BEFORE · what the owner typed

need donation guidelines for the front counter and website. store is Springcrest Thrift, 105 Silvercrest St, Valebrook. phone 216-555-0138. drop off Tues to Sat 10 to 4, use the back door by the alley, ask for Calvin Robbins or Carmen Ryan. we take clothes (clean, no stains or rips), shoes, kitchen stuff, books, small furniture that's not wobbly, jewelry, vinyl records, framed art. housewares with chips or cracks no. we dont take mattresses, TVs, cribs, car seats, or anything with a smell of smoke or mildew. also no more than 6 boxes or bags per visit, bigger loads call ahead. we give a receipt if you ask, donors check with their own tax person. stuff we cant sell gets sent to a textile recycler, thats what Carmen set up. dont know about bike helmets

AFTER · what the skill produced

Thank you for thinking of Springcrest Thrift. Here is what we can take and how to drop it off.

What we accept

Clothes that are clean, with no stains or rips
Shoes
Kitchen items
Books
Jewelry
Vinyl records
Framed art

What we accept with conditions

Small furniture, as long as it is not wobbly
Housewares, as long as they have no chips or cracks

What we cannot accept

Mattresses
TVs
Cribs
Car seats
Anything with a smell of smoke or mildew

Drop-off details

Address: 105 Silvercrest St, Valebrook
Hours: Tuesday to Saturday, 10 to 4
Please use the back door by the alley and ask for Calvin Robbins or Carmen Ryan.
Please bring no more than 6 boxes or bags per visit. For a larger load, call us first at 216-555-0138.

What happens to items we cannot use
Items we cannot sell are sent to a textile recycler.

Receipts
We give a receipt if you ask. Please check with your own tax professional about what you can deduct.

Questions for the owner

Do you accept bike helmets? Please also confirm any recall or safety rules for items like cribs and car seats locally before posting.
Is the textile recycler used for all unsellable items or only fabric items? The note says "stuff we cant sell," so please confirm before this line goes public.
Would you like a "call ahead" sentence for furniture drop-offs, or does the 6 box limit cover it?

What it does

Turns the store's own donation rules into clear guidelines for donors, or into a short answer for a donor who asks about specific items. It covers what the store accepts, what it cannot take, drop-off hours and location, and what happens to items it cannot use.

Use it when: Use when a thrift store needs to turn its donation rules into clear intake guidelines or answer a donor's question, such as: what do you accept, can I drop this off, write our donation guidelines, or tell this donor what we can take.