Driver Arrival Text with ETA and Vehicle Description
Turns a driver's quick notes into a short, clear text for a stranded customer.
Before and after
Hi Stanley, this is Stephanie with Riverland Towing. I'm on my way to your green 2013 Toyota Tacoma at 209 Pebbleland Rd in Crowford. I'm about 12 minutes out, so around 2:22. Look for a white flatbed, truck #14, with an orange light bar. Please keep your hazard lights on and stay away from traffic. If you need us, call dispatch at 312-555-0115.
Questions for the owner
- Where is the Tacoma going? The customer may ask the driver when she arrives.
- Is the 2:22 arrival time AM or PM? Add it to the text if you want the customer to see it.
- How will the customer pay? Add a line to the text if you want him to know ahead of time.
What it does
Turns a driver's quick notes into a short, clear text for a stranded customer. The customer learns who is coming, when, what the truck looks like, and which vehicle the driver is looking for, so nobody waves down the wrong truck.
Use it when: Use when a tow truck driver or dispatcher needs a short text to a stranded customer with the driver's name, ETA, the customer's vehicle description, and what the truck looks like, such as "text the customer I'm on my way," "send an ETA text," or "let them know I'm almost there."