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Tools Directory / Customer Service
Great fit for small business Available worldwide

Birdeye

Collects and answers online reviews, manages listings and texts customers from one inbox.

TFI verdict

Suits local service businesses that live on Google reviews and want one platform for reviews, texting and listings. It is pricey per location and needs a sales call and yearly contract.

Price checked Nov 1, 2026. Prices change, so confirm on the tool's website.
What it helps with
  • request reviews
  • reply to reviews
  • manage business listings
  • text customers
  • post to social media
Good for

Medical and dental offices, Home services, Auto repair shops, Multi-location retail

Skill level

No-Code

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